North Okanagan Hospice Society relies on our partners: Interior Health Authority, the Province of British Columbia and the residents of the North Okanagan to provide end-of-life care services. Working together with our partners, we strive to achieve excellence in the delivery of quality end-of-life care.

Revenue Notes:

  • We are grateful for the ongoing financial support of the Province of BC which includes funding from Interior Health Authority and the Ministry of Health.
    Risk: Interior Health funding falls short of the operating costs of Hospice House. NOHS continues to negotiate with IHA for sustainable core funding.
  • We are so thankful to the thoughtful members of our community who kindly name NOHS as a beneficiary in their wills and investments.
    Risk: Bequest amounts vary greatly from year to year.
  • We were successful in fundraising last year, albeit at a reduced level. The Journeys Campaign (a direct solicitation) continues to be an efficient and effective way to fundraise. The COVID Solicitation also generated funds in a cost effective manner.
    Risk: Fundraising was difficult in 2020/21 due to pandemic restrictions, specifically physical distancing. NOHS mitigated the risk by conducting a second mail solicitation to generate funds to offset COVID expenses. The ability to fundraise fully may not be possible until 2022 resulting in a significant shortfall in revenues in the 2021/22 fiscal year.
  • NOHS was successful in applying to IHA for cost recovery funds for wound care and palliative care supplies. This generated $47K.
  • In March 2020, NOHS reserve funds were negatively impacted by the downturn in the financial markets. This year, the markets recovered and resulted in NOHS showing a $214K increase in investment values.
    Risk: NOHS investment are conservatively managed, however they are subject to swings in the financial markets.
  • NOHS was eligible for the Canada Emergency Wage Subsidy (CEWS) which supported organizations experiencing significant downturns in revenue (loss of fundraising) while keeping staff employed. In total, NOHS successfully applied for $612K.
    Risk: CEWS funding is temporary and ends in September 2021

Operational Expense Notes:

  • Paid staff members include: management, care staff, support staff and administrative/finance staff. Total wage costs are approximately $2.04M per year or 80% of total costs.
  • Care staff and support staff are members of the BC Nurses Union (BCNU). Our Collective Agreement with the BCNU expired in June 2020. Collective bargaining is expected to begin in the fall of 2021.
  • NOHS commits to sustainable, responsible wages by conducting annual wage evaluations and comparisons.
  • Operational costs such as utilities, repairs, groceries, telephone, technology and medical supplies are monitored closely to ensure that we are efficiently using all available resources.
    Risk: NOHS relies on Interior Health (IHA) to fund our staff costs and the operational costs for Hospice House. IHA funding does not reflect the actual cost of providing services at Hospice House. This is the focus of our ongoing negotiations with IHA.

View the audited Financial Statements for 2020-2021.