North Okanagan Hospice Society relies on our partners: Interior Health Authority, the Province of British Columbia and the residents of the North Okanagan to provide end-of-life care services. Working together with our partners, we strive to achieve excellence in the delivery of quality end-of-life care.
- We are grateful for the ongoing financial support of the Province of BC which includes funding from Interior Health Authority, Ministry of Health and Community Gaming Grants.
Risk: Interior Health funding falls short of the operating costs of Hospice House.
- NOHS/IHA negotiations for sustainable core funding continue.
Risk: Community Gaming Grants were reduced to $41,000 from $95,000 two years ago. Our funding model does not align with gaming grant criteria and we anticipate a further reduction in future years.
- We are so thankful to the kind and thoughtful members of our community who remember Hospice in their wills through bequests.
Risk: Bequest amounts vary greatly from year to year. This year we were fortunate to receive a large bequest. The Board of Directors will decide how this bequest is to be invested for the future benefit of the Society.
- Approximately $600,000 in annual fundraising is required to sustain our programs and services. Our two major fundraisers, Dancing with the Vernon Stars and the Journeys Campaign, continue to grow in success. We attribute the financial success of these fundraisers to ongoing community support through sponsorship, event participation and gifts-in-kind.
Risk: Fundraising is increasingly competitive and expensive. In our relatively small catchment area, we compete with other worthy charities for limited charitable donations and event proceeds. Creativity in event management, focused attention on donor appreciation and evaluation of fundraising costs are tools used to mitigate this risk.
- Grant writing is an important component of revenue.
Risk: Grants for ongoing programs are difficult to source. Grants are best suited for capital purchases or seed funding.
- Residents at Hospice House pay a daily fee as mandated by the Ministry of Health. This fee and other nominal fees for counselling services are ongoing sources of revenue for NOHS.
Operational Expense Notes:
- Paid staff members include: management, care staff, support staff and administrative/finance staff. Total wage costs, including fundraising wages, are approximately $1.8M per year or 76% of total costs. Wage costs have increased 8.3% since 2015.
- Care staff and support staff are members of the BC Nurses Union (BCNU). Our Collective Agreement with the BCNU is effective until June 2020.
- NOHS commits to a sustainable wage structure by conducting annual wage evaluations and comparisons.
Risk: IHA funding has fallen out of alignment with the actual costs of providing palliative care services at Hospice House. This is the focus of our ongoing negotiations with IHA.