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Canadian Mental Health Association Vernon and District Logo
  • Home
  • About
    • About the Society
    • Stories
    • Leadership Team
    • Board of Directors
    • Financial
    • Annual Reports
    • Strategic Framework
    • Partners
  • Access Services
    • Clinician Referral
    • Resource Navigator
    • Advanced Care Planning
    • Grief and Bereavement
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    • Hospice at Home
    • Nav-Care Program
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    • Healthcare Professional Resources
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Ask us a question about Hospice House

Hospice House

Hospice House is a 12-bed residence where palliative individuals and their family receive care and support at the end of life. It is a warm, dignified environment where clients are made to feel as comfortable as possible, and where they can receive quality care.

NOHS is a registered charity that operates this space and owns all the assets on behalf of the community.

At some time, in some way, we must all face the end of life. And most of us share a common hope – that when death comes to us or to a significant other, it will be peaceful and free of pain. We hope to face death surrounded by those we love, feeling safe, comfortable and cared for.

Admissions Criteria

This residency has 12 rooms to allow clients a place to live during their final weeks.

Individuals at end-of-life can also stay at Hospice House temporarily for pain and symptom management and/or to allow families a break from caregiving.

Who can be admitted to Hospice House?

The following criteria are used to determine an individual’s eligibility for admission to Hospice House. Referrals for admission to Hospice House are assessed on an individual basis taking the need for our specialized care into consideration. Referrals are triaged daily.

Admission Criteria
  • Have a diagnosis of a terminal illness with a prognosis less than three (3) months for permanent admission and less than one (1) year for respite admission.
  • Are a resident of the North Okanagan.
  • Are eligible for palliative care services in BC and registered for the BC Palliative Benefits Program.
  • Are in need of pain and symptom management.
  • Have a declining score on the Palliative Performance Scale.
  • Require a holistic, team-based approach to care.
  • Have no primary caregiver available or whose caregiver requires respite and/or whose family/friend support system can no longer manage care needs.
  • May request or have been approved for Medical Assistance in Dying.
  • Have been assessed by the family physician prior to or at the time of admission.
Fees
  • As of January 2025, the daily fee charged to Hospice House clients is $48.20 (this fee is set by the BC Ministry of Health).
  • Most medications, supplies and equipment are paid for by the BC Palliative Care Benefits Program.
  • Volunteer support at Hospice House is provided free of charge.
  • Services available to Hospice House clients and families, such as psych-social care support and bereavement follow-up, are provided free of charge.

Additional Services

Bereavement Follow-up Program

A series of regularly scheduled telephone calls to the bereaved are scheduled for 2 week, 3 month, 6 month and 12 month intervals following a death of a loved one. Volunteers, with specific training in active listening and recognizing complex grief issues, conduct the calls under the supervision of the Support Services Leader. Complex grief issues are referred to the Grief and Bereavement Counsellor for follow-up.

Memorial Services

Memorials for families and friends allow for spiritual and emotional expressions of grief in a supportive environment. Trained volunteers, under the supervision of our Community Program Manager, facilitate bi-monthly memorial and candle-lighting ceremonies.

For more information on these services, please contact us.

Book a Tour

You are welcome to take a tour of the Vernon Hospice House to find out if it is the right place for you and your family. To book a tour, please call  our Social Worker (250-503-1800 ext. 105), and they will book a time for you. Please note, that the resident rooms maybe full and may not be able to be viewed for protecting our residents confidentiality.

Other questions?

If you would like more information about eligibility for admission, speak to your family doctor, call Home and Community Care at 250-541-2200, or call Hospice House directly at 250-503-1855.

North Okanagan Hospice Society

3506 27th Avenue, Vernon, BC V1T 1S4

Phone: (250) 503-1800
Fax: (250) 503-1844
E-mail: [email protected]

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We acknowledge that our work takes place within the ancestral, traditional and unceded territory of the Okanagan and Secwepemc Nations.

Charitable Registration Number:
10817 0648 RR0001

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250-241-6277

Resource Navigator

If you have questions about resources and supports for the end-of-life journey, we are here with practical information and referrals to help you get the information and services you need.

We're here for patients, caregivers, family and friends – no one is turned away, so please don't hesitate to call if you need us.
All the support we offer is free. Simply call the number above. If we can’t answer, leave a message with your contact information and we will get back to you shortly.

Learn More about Resource Navigator Services
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Grief & Bereavement Support

Whenever you find the need to converse with someone after a loss, rest assured that we are here for you, ready to offer our support.

Learn More about Grief & Bereavement Services

How would you like to contact us?

General Contact Info: Address, Phone, or Email
Grief and Bereavement Support Booking Request

Ways to Give

Your gift of time, talent, or resources is gratefully received and is an opportunity for you to make a difference in quality end-of-life care.

  • Monthly Giving
  • Give in memory, honour, or celebration
  • Leave a Legacy Gift
  • Gift of Art
  • Donation of Publicly Traded Securities
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About NOHS

North Okanagan Hospice Society believes in quality of life. We support people with a palliative diagnosis, their family, and the bereaved. When medical intervention can no longer add days to life, we strive to add more life to each day.

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Ways to Get Involved

Volunteers are a vital part of the care team offering support to residents at Hospice House. You can make a difference in someone's life and death. 

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Ways to Access Services

NOHS provides a variety of community services to clients, family members, caregivers, professionals, and community members. Trained volunteers offer support to clients at home and at Hospice House. Professional counseling assists clients and families working through grief and bereavement.  Different resources for community outreach and healthcare.

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