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Canadian Mental Health Association Vernon and District Logo
  • Home
  • About
    • About the Society
    • Stories
    • Leadership Team
    • Board of Directors
    • Financial
    • Annual Reports
    • Strategic Framework
    • Partners
  • Access Services
    • Clinician Referral
    • Resource Navigator
    • Advanced Care Planning
    • Grief and Bereavement
    • Hospice House
    • Hospice at Home
    • Nav-Care Program
    • Community Outreach and Resources
    • Healthcare Professional Resources
    • Education and Training
  • Get Involved
    • Events
    • Volunteer
    • Membership
    • Fundraising with Us
    • Careers
  • Events
  • Dancing with the Vernon Stars
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  • News and Stories
  • Contact
    • Privacy Statement
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    • Donation Form
    • Journeys 2024

Our expert staff and volunteers will assist you in accessing the health care system from diagnosis to end-of-life and bereavement care

Financial Information

North Okanagan Hospice Society relies on our partners: Interior Health Authority, the Province of British Columbia and the residents of the North Okanagan to provide Palliative end-of-life care services. Working together with our partners, we strive to achieve excellence in the delivery of quality end-of-life care. See the breakdown of our financial information below.

Sources of Revenue

  • Interior Health Authority 51% 51%
  • Donations 26% 26%
  • Fundraising 11% 11%
  • Investment 7% 7%
  • Fees 5% 5%
  • Government Assistance 0% 0%
Revenue Notes:

  • 51% of our financial support was received from Interior
    Health Authority in the fiscal year. The funding falls
    short of direct operational costs and where grants,
    donations and fundraising do not cover the shortfall it
    is taken from reserves. These donations are critical to
    the sustainability of the NOHS.
  • Fundraising was much more successful this fiscal year
    than last largely due to the major renovations needed
    in 2024 that will be funded by donations sourced in
    2023-24. NOHS was able to fundraise $590,000
    thanks to the Foord Family Foundation and
    BC Gaming Capital Grant. In addition, NOHS raised
    $418,630 thanks to sponsors, volunteers and the
    community support
  • RISK: Donations and fundraising are unpredictable
    and competition for grant funds is high. The success
    of fundraising efforts can impact the financial
    sustainability of the organization NOHS recognized
    $392,424 in investment income and increased
    investment balances by $888,926 in the fiscal
    year mainly as a result of funds donated, which are
    restricted to be spent on 2024 renovations.
  • Expenditures in excess of donations are paid through
    the use of reserve funds.
  • RISK: Depletion of Reserve funds lowers investment
    income and reserve funds are limited and cannot
    sustain NOHS for more than four to seven years. .

Operational Expenses

  • Wages 76% 76%
  • Organizational Development & Administration 11% 11%
  • Fundraising 5% 5%
  • Facility 4% 4%
  • Program 4% 4%

Operational Expense Notes:

  • Paid staff members include management, care staff,
    support staff and administrative and finance staff.
    Wage costs were approximately 76% of the total costs
    at $2.4 million per year.
  • Our care staff and support staff are members of the
    BC Nurses Union (BCNU) and our collective agreement
    was ratified in December 2022 and remains in effect
    until May 31, 2025.
  • Operational costs such as utilities, repairs, groceries
    and medical supplies are monitored closely to ensure
    that we are efficiently using all available resources.
  • RISK:  NOHS relies on the Interior Health Authority
    (IHA) to fund our staff costs and the operational costs
    of the Hospice House. IHA funding does not reflect
    the actual cost of providing services at the House.
    NOHS has a three year contract with IHA to provide
    palliative hospice care in our twelve bed Hospice
    House which expires September 30, 2025. Renewal
    of the contract will need to be negotiated with IHA. 
  • RISK:  NOHS must remain competitive with wage
    rates to attract and retain care staff as the world
    experiences a crisis with a shortage of nursing and
    care workers. 

Audited Financial Statements:

  • 2023-2024
  • 2022-2023
  • 2021-2022

North Okanagan Hospice Society

3506 27th Avenue, Vernon, BC V1T 1S4

Phone: (250) 503-1800
Fax: (250) 503-1844
E-mail: [email protected]

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We acknowledge that our work takes place within the ancestral, traditional and unceded territory of the Okanagan and Secwepemc Nations.

Charitable Registration Number:
10817 0648 RR0001

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Resource Navigator

If you have questions about resources and supports for the end-of-life journey, we are here with practical information and referrals to help you get the information and services you need.

We're here for patients, caregivers, family and friends – no one is turned away, so please don't hesitate to call if you need us.
All the support we offer is free. Simply call the number above. If we can’t answer, leave a message with your contact information and we will get back to you shortly.

Learn More about Resource Navigator Services
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Grief & Bereavement Support

Whenever you find the need to converse with someone after a loss, rest assured that we are here for you, ready to offer our support.

Learn More about Grief & Bereavement Services

How would you like to contact us?

General Contact Info: Address, Phone, or Email
Grief and Bereavement Support Booking Request

Ways to Give

Your gift of time, talent, or resources is gratefully received and is an opportunity for you to make a difference in quality end-of-life care.

  • Monthly Giving
  • Give in memory, honour, or celebration
  • Leave a Legacy Gift
  • Gift of Art
  • Donation of Publicly Traded Securities
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About NOHS

North Okanagan Hospice Society believes in quality of life. We support people with a palliative diagnosis, their family, and the bereaved. When medical intervention can no longer add days to life, we strive to add more life to each day.

  • About the Society
  • Stories
  • Leadership Team
  • Board of Directors
  • Financial
  • Annual Reports
  • Strategic Framework
  • Partners

Ways to Get Involved

Volunteers are a vital part of the care team offering support to residents at Hospice House. You can make a difference in someone's life and death. 

  • Volunteer
  • Membership
  • Share Your Story
  • Fundraising with Us
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Upcoming Events:

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Ways to Access Services

NOHS provides a variety of community services to clients, family members, caregivers, professionals, and community members. Trained volunteers offer support to clients at home and at Hospice House. Professional counseling assists clients and families working through grief and bereavement.  Different resources for community outreach and healthcare.

  • Clinician Referral
  • Resource Navigator
  • Advanced Care Planning
  • Grief and Bereavement
  • Hospice House
  • Hospice at Home
  • Nav-Care Program
  • Community Outreach and Resources
  • Healthcare Professional Resources
  • Palliative Education and Training